DD1 Voucher Cannot Be Redeemed on the New Website
I received and have been saving my voucher from the DD1 shipping delay. I finally want to use it but cannot because the new Fanatec website is not quite ready for prime time. No matter the item the website returns an error stating the voucher can't be used on bundles even though I'm not trying to buy a bundle.
Over the past week or so I've emailed, posted on Facebook, Reddit, to try and get some help. DomB from Reddit said he submitted a ticket, but who knows how long it will take to fix the website. The voucher expires this week...so I'd definitely like to use it and not let $350 go down the drain. I tried calling the German support line which the website says is open 8am-4pm German time, but then when you call it says it's only open 2pm-4pm which seems like a really small window. The web chat support feature seems to be non-existent as well now.
Any help would be appreciated. I'm sure it being Black Friday week is slowing down customer support response time.