Stolen Box (formula V2) from my shipment?

Placed my order from Canada on April 15th for the DD1 Formula V2 bundle, Pedals V3, Damper & buttons. Finally got my shipping info on July 7th (6 USPS tracking number). I have recieved 5 boxes, but the Formula V2 wheel is missing and the tracking number doesn't show any movement from July 19 at the LOS ANGELES CA INTERNATIONAL DISTRIBUTION CENTER.

Will Fanatec express ship a new Formula V2 wheel since I have been waiting since April 15?

I've submitted a contact form, but I'm hoping someone from Fanatec would see this and let me know.

Comments

  • edited July 31

    2 out of 3 of my packages sat at that location for 33 days before being picked up by USPS and then it was about 15 days after that I finally got them in Canada. Completely disappointing purchasing experience. Creating a unique post with Dominic Brennan in the subject line seems to work for some people to get follow up on shipping inquiries, but the actual customer service team are clowns.

Sign In or Register to comment.