Fanatec where is my order 11/25/2019 you have my money
Hey guys, I ordered on 11/25/219, I have called numbers on website over 30 times, left messages and emailed you 7 times about my order not one frekin response or information sent to me after 6 weeks, your kidding me.
when I ordered on 11/25/2019 it said Porsche wheel was to be ready on 12/16/2019, I get that you, put it out there on your site and I read it, I was cool, then the wheel was delayed a few and was ready on around 12/21/2019, ok cool again, my 2 friends received their Porsche wheel on 12/24/2019 and 1 of them ordered 7 days after I did and they got their steering wheel and I didn't, WHATS UP WITH THAT.
Remember all my items on my order was in stock except the wheel on 11/25/2019 , What's the hold up, I pay for each piece that sent out, send me my order and not the wheel. what's so hard about shipping, I do that for a living.
I have not receive 1 single peace of my order as of today 1/7/2020 or 1 time heard from them about it my order.
They masked email that the McLaren wheel is discontinued that's it, they did refund my money for the wheel again that's it, mask mail to everyone, you can not respond to that email, period. I forgot Fanatec charged my cc for a f1 wheel and I have not heard anything about it.
Now the Porsche wheel is back ordered again, so what the hell and where is my $2,300.00 being used for fraud, WHERE IS MY ORDER!!!!!!!!!!!!!!!!!!!!!!!!
Are you telling me that I have to wait for the product to be in stock before you ship out my frekin order, when it was in stock and now one of the 5 items that I order is out of stock so your waiting again before 1 of those items get back in stock before another of my other items get back order, COME ON MAN, RUN YOUR BUISNESS CORRECTLY. This is so frustration, inconvenience, taking someone money on line for product and receiving your product is against the law, especially if you have not one time reached out to the customer for delay or not answering any messages sent.
You have had my money for 6 weeks or 44 days and I have not heard from you or your company by email or phone call.................
I have not been able to get on your chat line even to help and I'm sure I can not keep spending money to Germany on phone calls because of your negligence the way you run your business.
sorry if you think that this is being rude and I'm in the wrong, FANATEC HAS $2,300.00 USD of my money for 44days since 11/25/2019 and I have not heard not 1 thing from them.
That's crazy. Can I borrow money and pay you back when I have it, come on lets get this order out asap.