Has fanatec stop providing support?

Hi everyone,

I created a support ticket on august 24th and I haven't received any response. I replied to the confirmation email 3 times and no answer at all?

Do you guys know if Fanatec has simply stopped providing support for their customers because of Covid?

My case is very simple: I need a new sensor and PCB for my clutch and accelerator (Club Sport Pedals V2) so I suppose i need to contact support to request those parts. Does somebody can help me how to proceed for this two parts?

I have been a happy Fanatec customer since 2104 with my pedals, my CSR Wheel and my Fanatec wheelstand until this time.

Thank you!


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