McLaren GT3 V2 rim loses connection to base frequently, no buttons work
Has anyone else had an issue with losing connection to the McLaren GT3 V2 rim after a few laps? All firmware etc is up to date but after running a few laps (usually 3-4, sometimes a bit longer) all shifters, buttons on the wheel etc stop working, but FFB is still present and my CSL Elite PS4 P1 rim works fine. I've also noticed an annoying bump / knocking on some turns which isn't there on the P1 - hard to describe but doesn't feel right.
Usually requires a full restart of base to put right again although a couple of times just going into the driver software seems to wake it back up again, so I'm not 100% convinced it's definitely a hardware issue, either way it mens it's useless for any racing, especially online.
One time the message on rim said 'update firmware' (although as above it's up to date) other times it's just been stuck on what it's currently displaying (ie gear or speed)...
I only took delivery of it 4 days ago, so it's hardly had any usage and this happened pretty much right out of the box, frustratingly. This is happening in AC - don't really use anything else ATM, but pretty sure the issue is with the rim.
Have raised ticket with Fanatec and will post any solutions they offer but expecting rma...
Edit (sw versions):
PC Driver: 402
Rim Firmware: 40
Windows 10 64 bit