PLEASE HELP - Hardware / FFB errors+issues (help me diagnose - CSW V2.5)

Pat BijlPat Bijl Member
in Wheel Bases (and Racing Wheels)

Hey guys, ive felt like there was something quite off about my ffb for a while now and i just cant figure out whats going on at all. its getting me really worried.



so with covid & the endless lockdowns & a serious list of mental health issues following a suicide attempt ive been stuck at home by myself for quite some time now, with sim racing being the only thing really that keeps me busy, entertained / motivated. Not to be a drama queen but I hope you can imagine this means a whole lot to me and im really desperate to figure it out :(



Wheelbase = Fanatec CSW V2.5 (pretty much brand new)



Wheel rim = Fanatec Clubsport F1 eSports (used a bit but still under warranty



Best way i could currently describe it, is there still being a lot of strength in the wheel/fbb and details like bumps in the road/kerbs. but i dont feel a sense of weight to the car at all, ESPECIALLY when the car oversteers/understeers i cant seem to feel what the car is doing at all. when it starts sliding during oversteer or when i understeer it just gets very light without being able to feel what the tires/car is doing. Even under braking/when i lock up it is similair.



The main thing that gives me the idea its some hardware issue is a FFB Error from the Fanatec Logs, this happens in multiple sims like ACC & iRacing:



**'' FW-FFB Error tracing for C:\Program Files (x86)\Steam\steamapps\common\Assetto Corsa Competizione\AC2\Binaries\Win64\AC2-Win64-Shipping.exe 


[START TRACE]


CFAWForceFeedback::DeviceID Failed! DIERR_DEVICENOTREG


[END TRACE]''**



------- VIDEO'S TAKING A LOOK AT THE HARDWARE AND THINGS THAT SEEM OFF (w/commentary):



[Video of my general setup and startup/calibration] (https://youtu.be/5mZrotXZ1HQ)


[A detailed look at the QR and pins/connection which worries me] (https://youtu.be/CSf2xj9AeP4)


[Weird issues within drivers and wheel configuration ingame] (https://youtu.be/EQBHBVng7g8)


[Driving in ACC & iRacing - ACC being a very obvious example to this] (https://youtu.be/CUNWWYY7C3o)




Any advice on possible tests i could run to troubleshoot and get more info to diagnose whats going on? Such as the wheelcheck tool, logs from the sim/fanatec?

or simply things i could do/show to get across more clearly what feels wrong etc.


I will edit/update this post with more information and things i have tried as soon as i can 


Have tried:


-Following all recommended settings in tuning menu and in the sims itself (+fiddling with some settings, didnt make a difference)


-Latest official drivers and firmware for all relevant hardware


-Downgrading to different, potentially more stable drivers/firmware (wheelbase, motor)


-With / without fanalab installed


-With / without IRFFB and vjoy


-Completely reinstalled all software/hardware from scratch


-Different USB ports



TL;DR = Something feels clearly wrong with the FFB over multiple sims, need suggestions on what to do / how to diagnose

Comments

  • ViegaardViegaard Member

    Can you send a screenshot of the Tuning Menu settings?

    I watched your videos:

    • The part where it gets harder at the edges of the "turning limit" is normal.
    • Your pins and wheel looks normal. (Dunno with that metal coming off, haven't had mine for that long)
    • The start-up sequence is also normal.
  • CHUCK COBBCHUCK COBB Member

    I have the same issue. Just started yesterday any help would be much appreciated

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