DD1 possible damage issue
Alex Katona
Member
Hello everyone.
I have seen a recent YouTube video of a potential problem that could cause a major damage to the DD1 podium. Pls have a look at the video below and pls advise if Fanatec is able resolve this problem and if Fanatec can offer a solution or a better replacement part to revert this problem.
A small plastic part can damage the DD1 completely.
await your comments
Comments
Hi Alex,
Hopefully I can alleviate your concerns with a few points:
[Fanatec Community Manager]
Hello Dominic
Thank you very much for your quick response. I’m glad to read that the part can be replaced and won’t damage the whole podium DD1 wheel base. If this happens to my wheel base, can I replace the damage part myself or do I need to send the DD1 wheel base to your local service centre in Australia.
await your reply.
regards
Alex
Alex I would suggest to contact support through your account under "my products" tab. Describe the issue and also put the link of the video and they will guide you on what needs to be done and how.