E Stop button problem

Edward SpinelliEdward Spinelli Member
in Wheel Bases (and Racing Wheels)

I just received my DD2. If the E Stop button is plugged into the back of the base the base does not turn on from either the button or the back of the base. I tried unplugging the E Stop button and when I do that the I can then turn on the base but while it is on if I plug the E Stop in the base turns off.


Thoughts?

Comments

  • Dominic BrennanDominic Brennan Member, Administrator

    Hi Edward,

    Is the stop button locked in the stop position? You have to twist it to unlock it.

    If that's not the reason, then I suggest you contact support. You can create a Support Ticket via the My Products section of your Fanatec account, or you can reach them via the Live Chat feature, open Monday to Friday, 8 to 11 a.m. and 1 to 4 p.m. (CEST). The live chat is active whenever you see this icon:

    live_chat_icon.jpg

    [Fanatec Community Manager]

  • Edward SpinelliEdward Spinelli Member

    I will check this when I get home this evening and if not I will then reach out to Support. Thanks!

  • Edward SpinelliEdward Spinelli Member

    Dominic Thanks!!! That is what was the issue. I needed to twist to reset the button and now it works just fine.

  • Tiku Taku Iines ja AkuTiku Taku Iines ja Aku Member

    From quick guide:

    kuva.png


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