CSL DD it feels like I went from 8nm to 3nm. FFB Issues

I was @ redbull ring taking turn 6 when my FFB dropped to nothing mid turn. I waited a good 10 seconds and it came back on now it’s working what feels like 25% FFB even though it set to 100.

I tried resetting my pc. I removed my mclaren v2 no pins are bent plastic qr lite is normal and intact. All my firmware is up to date. PSU (boost pack) looks fine with a blue led light on the brick.

I hopped on ACC cause the FFB is way stronger there and it feels so muted now. To a point where I barely feel any in a turn. Anyone experiencing or has experienced these issues? any fixes? Really don’t want to RMA and really don’t know if it’s my wheels fault or the base.

Comments

  • I would contact support, the CSL DD has no fans and just uses the body of the base as a heat sink/dissipater. I’m pretty sure it has a temperature sensor that will lower the FFB if it exceeds a certain temperature. If that sensor is malfunctioning, then your FFB will be limited even if the unit isn’t hot.

  • Peter FordPeter Ford Member
    edited September 28

    I have a CSL DD on the way and I've already thought about adding my own heatsinks to it, or even a fan as passive cooling can only do so much, I wonder if they've been fully tested in hot environments for prolonged periods of time?

    Seems strange though that it hasn't since returned to its normal strength, usually after a heat issue things go back to normal once fully cooled.

    I only chose the 2 year warranty when I made the order, I think I'll contact support to see if I can still add the extra 1 year for the €49 as essentially it's a new product so could be prone to issues.

    There are two USB-C ports on the rear of the unit so maybe a USB powered PC fan can be added as a DIY cooling solution if a suitable fab can found that'll run off of just 5v (assuming the USB-C port on the back of the CSL DD outputs 5v).

  • I have a CSL DD on the way and I've already thought about adding my own heatsinks to it, or even a fan as passive cooling can only do so much,

    There is no need to do this.

     I wonder if they've been fully tested in hot environments for prolonged periods of time?

    Yes.

  • I can assure you it’s not a heat issue. I don’t think I have even used to the DD for more than 2hours a day. It’s always cold to the touch as well.

  • Dominic BrennanDominic Brennan Member, Administrator

    As Joshua says, a sensor could be malfunctioning. You should contact support so that we can help you.


    [Fanatec Community Manager]

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