dd1 not recognising wheels

hi there folks, my dd1 has suddenly decided not to recognise any of my wheels, porche rim with podium hub, formula v2, in fact none of them, any had same problem thant could help please



  • Dominic BrennanDominic Brennan Member, Administrator

    Hi Ron,

    Please check the condition of the pins on the inside of the quick release. You can also check the tightness of the bolts near these pins (both wheel-side and base-side). If everything seems normal, and you are still having problems, please contact support. You can contact them by creating a Support Ticket via the My Products section of your Fanatec account, or you can try the Live Chat feature, open Monday to Friday, 8 to 11 a.m. and 1 to 4 p.m. (CEST). Live Chat is active whenever you see the headset icon on the site:

    [Fanatec Community Manager]

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