Gran Turismo DD Pro (5Nm) Issue - Waiting for tech support

Good evening all,

unfortunately my CLS DD steering wheelbase no longer turns on after only three days of using. I tried to connect the power supply to different sockets, but the ignition light permanently remains off. The light on the power supply simply doesn't turn on. So, I believe that the power supply is faulty. Before the problem I updated drivers and firmware to the latest released.

I opened a ticket with the tech support but, after five days, I haven’t received any reply yet. I also tried the live chat, and it was impossible to connect with a Fanatec agent. I am pretty much disappointing right now, considering the impossibility to connect by any means with Fanatec. Tomorrow and Monday are holiday in Germany, so I believe I won’t get assistance at least since Tuesday.

Forgive me for the outburst but it is quite frustrating to ask for support and get no response at all.

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