[RMA in progress] No response from Fanatec, Formula V2.5X disconnects DD

I have had no response from Fanatec after about a week now, every time I connect I V2.5X now it disconnects my CSL DD from my PC and the red power LED starts pulsating. I have tried all the solutions given by Fanatec and none of them have worked, I have no other wheel to test whether its just the wheel that is the issue or just simply be able to use it. Anyone have any ideas or similar experiences that could offer some help. Thanks.

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