[RMA in progress] No response from Fanatec, Formula V2.5X disconnects DD
Tom Daly
Member
I have had no response from Fanatec after about a week now, every time I connect I V2.5X now it disconnects my CSL DD from my PC and the red power LED starts pulsating. I have tried all the solutions given by Fanatec and none of them have worked, I have no other wheel to test whether its just the wheel that is the issue or just simply be able to use it. Anyone have any ideas or similar experiences that could offer some help. Thanks.
Comments
I have similiar issue right now. Started today. You got your wheel working?
Having the same issue as you.
Hi guys,
I looked at Tom's case and the support team determined that it needed to be sent in for checks/repair.
I see that Samu was able to resolve the issue by reseating the base-side QR.
Davy, I see you have opened a ticket, the team will troubleshoot this with you. One of the first things they will will ask is if you have tried to reseat the base-side QR, as described in this FAQ:
[Fanatec Community Manager]