Gran Turismo DD Extreme wheel issues

Daniel BudwalDaniel Budwal Member
in Wheel Bases (and Racing Wheels)

Hello All,


Purchased a Gran Turismo DD extreme bundle brand new and it’s only 3 days and already having problems. 


Wheel just suddenly started behaving strange where some buttons would work and others wouldn’t. Then mid game the OLED display on the wheel would no longer show any more and unable to connect wheel

Back to PlayStation via PS button. Base is on PS5 mode. 


I tried to update the wheel to see if it would sort it out. The wheel updates to version 1.0.7.0 but still doesn’t not work. The OLED screen briefly turns on straight after the update but then goes dead and the wheel can’t be used. 


The wheel is still detected by Fanatec control panel but it doesn’t work. When I click tests wheel functions none of the functions work except the Force feedback test.


I’ve tried turning everything off and back on, disconnect wheel, reconnect but nothing works. The only thing that’s happened is the base just centres the wheel but the wheel remains off. Only time I see power to the wheel is briefly after I do the 1.0.7.0 update for like 3 seconds then it just shuts off. 


Any suggestions?

Comments

  • Daniel BudwalDaniel Budwal Member
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  • Angel FanatecAngel Fanatec Member, Administrator

    Hey Daniel! We’re sorry to hear about the issues you’re experiencing with your new Gran Turismo DD Extreme bundle. It’s certainly frustrating when things don’t work as expected, especially with such a new product. Rest assured, we’re here to help get you back on track as quickly as possible!

    Based on what you’ve described, it seems like the wheel isn’t receiving consistent power after the update. We recommend performing a full firmware update again, but this time ensure all components (wheel base, steering wheel, and pedals) are updated through the Fanatec Control Panel. Additionally, please check that all connections are secure and that no pins or connectors are damaged.

    If the issue persists, it’s possible that there might be a hardware fault. We encourage you to contact our support team directly through the Fanatec website, providing as much detail as possible about the troubleshooting steps you’ve already taken. Our team will prioritize resolving this for you so you can get back to enjoying your racing setup! Best, your Fanatec team.

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