Your wishlist for 2011
We already have our plans but we might still be able to add something or change priorities for new products or services.
On the top of our priority list is the new website and new customer relationship management system in order to activate our community support agents. All those measurements will improve our service quality a lot but of course we also keep on working to improve product quality itself.
In terms of products we want to release the CSS and CSHB (CS shifter and handbrake) but beside that we have some nice surprises in the pipeline.
But here is your chance to let me know what you like us to produce for you and why we should do so. The more specific you are the better. You can also tell me what other things you like have changed.
The last year was our best in history and I look forward to a great 2011. A big thanks to all of you and the great help you provided. I wish you and your families a great new year!