Order not fully shipped despite stock availability

I placed an order. On the 17th, 4 out of 5 packages were shipped and are currently on their way. The missing package shows the message: "The package is not yet in the possession of UPS. The estimated delivery date will be available once we receive the package." Is this normal? All items are in stock. I have already contacted Fanatec and UPS but haven’t received a response yet

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