Mclaren GT3 V2 Connectivity Issue

i haven’t yet tested this on xbox yet but the last 2 days, i’ve been using this wheel on iracing on the standard pc mode (red) and every single time i am in 2nd or 3rd gear, the wheel becomes practically completely unresponsive. the only thing that works is the main controls like steering and pedals. no buttons on the wheel, the paddles are also unresponsive and tuning menu also. this is also quite a common occurrence as it happened at least 5 times in every session i’ve done the past couple of days.
what do, please help, could be wrong driver or something but would rather get confirmation before i risk bricking my wheel base because i get the wrong driver unless that issue was already resolved.
Comments
Hey Luke! We appreciate you reaching out to share your experience. It sounds like you’ve been having some challenges with your setup, and we’re here to help. From what you’ve described, this issue could indeed be related to drivers or firmware, but let’s troubleshoot step by step to avoid any risk to your hardware. First, ensure that your wheel base, wheel rim, and pedals are all running the latest firmware. You can check this through the Fanatec Control Panel on PC, and if an update is needed, follow the instructions provided carefully.
If your firmware is already up to date, it may help to perform a full firmware reinstallation, as sometimes files can become corrupted. Be sure to run the Fanatec driver package installer (the latest version from our site), as this often resolves unusual behavior like unresponsive controls. Additionally, double-check your USB connections and power supply to ensure they’re secure and functioning properly. A different USB port or cable may help rule out connectivity issues.
If the problem persists after updating and testing, feel free to contact our support team directly with detailed information, including your setup and the steps you've tried. We’re committed to getting you back on the track with no interruptions! Best, your Fanatec team.
Hi Luke,
It's the steering wheel mate they won't admit though. Purchased my setup Nov last year GT Pro base with 8nm upgrade and CSL pedals, Mclaren GTS V2 wheel and a clubsport wheel spent 2k on this garbage. First three months the display stopped working on the Mclaren wheel had it repaired, after that it continuously disconnects when trying to use it, tried all the different ways to overcome this even in the last hour I put a new collar on the shaft and tightened to 15nm, it starts working then drops out with the famous color changing on the DD start button. Funny how the clubsport wheel doesn't miss a beat however the Mclaren is nothing but trouble and a useless waste of money. I'm thinking of selling off all my fanatec gear and starting fresh with Logitech pro, looks like they are coming out with a new ecosystem. Must say I am very disappointed with Fanatec and the way they treat everybody that has problems with their products not working as they should, seems like they skipped the concept development testing stage on this wheel and went straight to market.
Hi Mick, so if it is the steering wheel then what am i supposed to do then, i’ve installed some new drivers which ish helped it from being less frequent but still happens a lot?
Is this something I can get fixed/replaced under warranty or would they not accept it even though they ‘won’t admit it’
Hi Luke,
This is what happens mate, as you will see in the pics my clubsport wheel connects and works fine however when connecting the Mclaren wheel it does not work, it just makes the base flash different colors.
I tightened the screws around the pins the other day and it worked for 2 - 10 lap races, then today turned it on and it's once again F@@d.
Depending on which country you live in, I would check your laws on faulty goods. In Australia it's very robust so I am going down that path now because these thieves at Fanatec never answer your questions.