2 months (minimum) for a shipment, Really?

Last 8th of January I bought a full package of wheel, base, pedals, addons, handbrake 2.0 and shifter 1.5, a total of 1160€

The shifter was in pre-sale and available on 30th of January, I undertand that waiting that long will be worth, but now, without any mail or anything from your part, the webpage says 28th of February, really?

2 months waiting after paying 1160€?

My ticket number is 2008122967, please, give me more info or at least a sincere apology

Comments

  • edited February 1

    You’re writing in the Fanatec forums so i think you’re at least able to handle and use forums. It’s a well known fact that if you’re preordering things at Fanatec you’ll wait longer than if you’re waiting till everything is on stock before you order. Apologies are not necessary for something that‘s already a known fact. It’s not cool and i understand that you want your things as soon as possible but sometimes it’s not how we want it to be. I stated it in many other comments it’s like u have a stack of orders in a box. Let’s say you’re the first who ordered and now till all the things come back on stock all the incoming orders stack up on that pile of papers and it stacks up and up and in a perfect world they take this pile out turn it around and start delivering, but think of it, you’re not the guy who preordered but the guy who waited patiently till it’s back on stock and now bc you are arguing he’s on one of the last positions. No u can’t make everyone happy and therefore it is how it is they‘ll work through the whole thing from up to the bottom and that’s what leads in the long way it takes. Sorry for you but next time just inform yourself a little to avoid all this drama. It’s only a well meant comment and I don’t want to offend anyone. Hope you’re getting your things soon.


    Edit: that the site now says it’s 28 of February doesn’t mean you have to wait until then. It’s for new Customers that order now. If you ordered as it said 30 of January it should be like that. Just check back with your order number on the site of your logistics company. It’ll show up today or at least on Monday.

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