My CSL DD base turns off by itself and gets hot in the back (and smells like burning)
A few days ago my CSL DD (5Nm) Base turned off by itself and then wouldn't turn on (it's less than a year old) and when I inspected the base on the back it was hot, I waited a few hours and when I turned it back on it turned off again after a few minutes (without using it), and I smelled something burning and the back was hot in the same place. Has anyone had the same thing happen to them?
Comments
Just unpacked my CSL DD with Boost. connected to power for the first time and it couldnt hold on for 3 minutes. overheating.
I all ready got the answer from fanatec you have to go on the site where show your products an then support and fill all the questions describe the problem and they contact directly to you to ask for a video as proof an then they send you the info to send it back the base o whatever is broke. They answer me after 3 days, im very suprise because i got bad experience whit the support in the past
Now they work very good since corsair buy the company and i send my base last saturday and today or tomorrow i got the new base i live in germany and i think thats why everything go fast but at least now they work better and not giving any excuse like to other people that i read