This is my first order from Fanatec and although I can try to understand the delivery times, but in terms of the process, it is absolutely not clear to me.
For those who received a tracking number, did you receive it by email from UPS or Fanatech?
Is this tracking number supposed to be displayed in the order section?
I dediced after many years to buy a fanatec....in case sickness, problems with shop/warehouse etc....nice....not "our problem" if you sell 60000 within the black week you should have money to get some students etc. to work for you...
my own pref is to buy at stores with wating times witihn one week....now i dont see my new hardware this year anymore i think! THATS SHIT!
3-4 Weeks for shipping? dudes.,.......what is right now the state of art? which day is in your sending order? still in november or are there any orders within december
on my site i should have buy a Moza.....why i was so stupid to order a fanatec with problems since many month?!
I can only tell you that I did in fact cancel my fanatec orders and went for Moza instead, from a reputable vendor where I can get feedback on the same day. I even spent a bit more on that order but I will gladly do so if that gives me some convenience, customer satisfaction and peace of mind. Meanwhile I'm waiting for refunds for my two fanatec orders.
my order was fully shipped on november 29th(i ordered the 25th), i guess bc the website for my products says purchased 29th of november does it mean then started shipping time? i guess today would be the 8th day
I was looking for some information on the order backlog and came to the forum...
☺️NOW I understand what's going on with my lagged order from the beginning of december. I did get a message after placing the order that it would take a 5 day delay till order is processed.
Oh well, guess it might take a while till I see any hardware at my doorstep. We'll see, I just might get lucky here in Germany and get to race in my free Xmas holidy time 🙏
I have Had A Tracking number For my order on the 23/11/23 . The problem is it has showed shipment ready for ups, Shipper created a label ups has not recived the package yet since the 29/11.23 and its the 11/12/23 today Order Number 1825006
Yet to to see any confirmed delivery if the v2.5x F1 wheel to EU ordered 24th or later.
I feel more strongly there's a shortage or a delayed shipment from the plant.
People already started receiving orders placed on 27th, but still my order from 24th and others containing the wheel (w/o the APM glitch) lack a tracking number, less so a confirmed delivery.
Can anyone confirm if they got the v2.5x wheel order lately or at least a tracking number with estimated delivery?
This customer treatment is already ridiculous and inefficient, I placed my order on 11/22, today the 14 business days have passed and I still do not have a response on the real status of my order, I wrote an email and the response was just as useless as the system they use for shipping, on top of that I only live 3 hours from the factory, I also see that orders are arriving from people who made the purchase after me and the things I bought were available and I did not receive any discount for Black Friday and they are not capable of giving a reward or discount for the poor management they have.
I order that wheel on 24th 13:32h (cet) and I'm pretty sure that is one of the first orders of that wheel that day because I manage to olace order before they listed it on Black Friday page (I put that wheel in my cart earier).
I don't know how they work, but I guess there is some order. On Nov 25th I receive mail and my status was changed to Completely shipped.
And that is all I got, no tracking number, nothing when I search by reference number on UPS page. I guess, if UPS pick up my package I could find something by reference number 🤷🏻♂️
I think some people from USA receive their wheels, but I don't think I saw anyone from EU. But, even if there is some people from EU who receive that wheel, that makes no sense why I don't have any trace that my wheel is picked by UPS.
And, I really doubt that I see that wheel this year with all this Xmas shipping BS
Comments
I can confirm this. What cockpit did you order?
Hello,
This is my first order from Fanatec and although I can try to understand the delivery times, but in terms of the process, it is absolutely not clear to me.
For those who received a tracking number, did you receive it by email from UPS or Fanatech?
Is this tracking number supposed to be displayed in the order section?
Thanks in advance for your answers
After some days tracking number appeared on the order on Fanatec Account. Nothing more!
i orderer a P1X Pro with some peripherlas but no Seat
Same!! Now I am in process of customizing seat - I will order it directly from Bimarco factory.
Hello
The Order 179481 from 18.11.2023 arrived Today.
DD2, CS Formula V2.5, QR2 Wheel on the base side.
The QR2 Wheelside should only be available from December 6th. Be deliverable. Processed and invoice was created on November 28th.
Delivery would be today without notice etc. delivered.
Happy Holidays and a Happy New Year 2024
i got my Seat from Momo germany. Decided for a Momo Daytona Evo XL :D
Hi,
I got my order delivered today. All items from the order are here and nothing seems to be broken, at least for what I can see from the packaging.
For all the others out there that are still waiting, have good nerves and keep calm.
wish you the best.
Me Ups based on reference number tracking show 13.12.23 order 17.11.23 :) Not bad :)
Momo Daytona was my choice also. Beautifull seat. But was a little bit pricey with delivery so decided to go for Bimarco.
Hallo Herr Fanatec,
für die Bestellung 1854805 bitte einfach das Geld zurückbuchen, storniert ist es, ein lästiger Kunde weniger.
VG & Danke für´s Warten ohne Sinn
Guten Rutsch und Frohes Fest #zwinker
Momo Germany got 30% in September. thats why i ordered. Now it waits for my P1X Pro
That is extremely annoying,
I dediced after many years to buy a fanatec....in case sickness, problems with shop/warehouse etc....nice....not "our problem" if you sell 60000 within the black week you should have money to get some students etc. to work for you...
my own pref is to buy at stores with wating times witihn one week....now i dont see my new hardware this year anymore i think! THATS SHIT!
3-4 Weeks for shipping? dudes.,.......what is right now the state of art? which day is in your sending order? still in november or are there any orders within december
on my site i should have buy a Moza.....why i was so stupid to order a fanatec with problems since many month?!
Because Fanatec had massive good prices During BF.. Moza hadn't
I can only tell you that I did in fact cancel my fanatec orders and went for Moza instead, from a reputable vendor where I can get feedback on the same day. I even spent a bit more on that order but I will gladly do so if that gives me some convenience, customer satisfaction and peace of mind. Meanwhile I'm waiting for refunds for my two fanatec orders.
My DD2 just was delivered 15min ago. (Ordered 17th November, "Fully shipped" on 28th November)
I still got no Tracking Number in Fanatec Account. Relax guys. You all will get your orders soon.
I didn't bought on BF!!
I bought after Black Friday :-)
3 weeks....lol....but nice that you have your hardware!
Have FUN!!
Delivery date: 28.11.2023
Order No.: 1791798
Avete un idea dove si trova il pacco,visto che ad oggi non è possibile ricevere il numero di tracciamento?
No. i had to Wait for the QR2 Wheelside.
From Shipping notification to delivery at my home adress were 9 working Days. So just in Time!
Shifter, CSL Elite v2 pedales and button caps
Receive our order is a thing . Get working stuff is other. Cause in that case you have to contact the support and then....
my order was fully shipped on november 29th(i ordered the 25th), i guess bc the website for my products says purchased 29th of november does it mean then started shipping time? i guess today would be the 8th day
I was looking for some information on the order backlog and came to the forum...
☺️NOW I understand what's going on with my lagged order from the beginning of december. I did get a message after placing the order that it would take a 5 day delay till order is processed.
Oh well, guess it might take a while till I see any hardware at my doorstep. We'll see, I just might get lucky here in Germany and get to race in my free Xmas holidy time 🙏
I have Had A Tracking number For my order on the 23/11/23 . The problem is it has showed shipment ready for ups, Shipper created a label ups has not recived the package yet since the 29/11.23 and its the 11/12/23 today Order Number 1825006
Yet to to see any confirmed delivery if the v2.5x F1 wheel to EU ordered 24th or later.
I feel more strongly there's a shortage or a delayed shipment from the plant.
People already started receiving orders placed on 27th, but still my order from 24th and others containing the wheel (w/o the APM glitch) lack a tracking number, less so a confirmed delivery.
Can anyone confirm if they got the v2.5x wheel order lately or at least a tracking number with estimated delivery?
This customer treatment is already ridiculous and inefficient, I placed my order on 11/22, today the 14 business days have passed and I still do not have a response on the real status of my order, I wrote an email and the response was just as useless as the system they use for shipping, on top of that I only live 3 hours from the factory, I also see that orders are arriving from people who made the purchase after me and the things I bought were available and I did not receive any discount for Black Friday and they are not capable of giving a reward or discount for the poor management they have.
How can I found my tracking number from my pc?
i ordered 25th so if i get anything ill let you know but also yet to receive anything, order was completely shipped on the 29th
I order that wheel on 24th 13:32h (cet) and I'm pretty sure that is one of the first orders of that wheel that day because I manage to olace order before they listed it on Black Friday page (I put that wheel in my cart earier).
I don't know how they work, but I guess there is some order. On Nov 25th I receive mail and my status was changed to Completely shipped.
And that is all I got, no tracking number, nothing when I search by reference number on UPS page. I guess, if UPS pick up my package I could find something by reference number 🤷🏻♂️
I think some people from USA receive their wheels, but I don't think I saw anyone from EU. But, even if there is some people from EU who receive that wheel, that makes no sense why I don't have any trace that my wheel is picked by UPS.
And, I really doubt that I see that wheel this year with all this Xmas shipping BS