Cannot Log into my Fanatec Account

I cant seem to be able to log into my Fanatec account and have had to create a new one with another email address , im not sure is this is linked to the new website but when I input my email and password I get a message saying " Your access data could not be assigned to a user " I have used this said account to purchase Fanatec products more than once so it was a legitimate active account , so maybe I got the password wrong, I tried to put in the email address to send the reset password email but no email has arrived . To make matters worse even this account I just created cannot log into the main website with the same exact problem……. I cant log in to send a question or anything to fanatec. even this forum im logged into I am scared to log out to not be able to log back in ……… I have my past email receipts from purchases with account number …… any one here can help ??????

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