Order paid but with no confirmation

I just placed an order and after paying, I was redirected to the fanatec website which gave me an error with the payment. The money was taken from my card but nothing appears on the fanatec website. Unfortunately I stupidly did not use paypal and from what I know in my card no refunds can be made. I am very worried, can you help me?

Comments

  • Have a look at your account when you sign into the fanatec website. There's a section for your orders there - see if it's listed there.

  • There's nothing in the orders section

  • in the end have you solved?

  • Per il momento mi hanno risposto dicendomi che mi hanno fatto il rimborso. Sto aspettando che sia effettivo sulla mia carta, spero il prima possibile... Hai avuto lo stesso problema?

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