Customer Service Question
I have emailed several times, and was told to open a support ticket by clicking "Support" under the "my products" category... but heres my question. Do you just click that box and the support ticket is automatically opened, or do I need to do something else to finalize that step? The reason i am asking is because every time i check back that box is unchecked again, and im not sure they are getting my request, it has been over a week.... This is new to me and any help would be greatly appreciated.