CSL DD handle is not responding

kentaro wakimori · October 2021

Using driver 415, Motor Firm Ware is not installed and wheelbase is not working.

I have not heard from support, please let me know if you have a solution.

Tim Holthaus · October 2021

Hey, i have the dame problem.

I tried different driver versions (402,410,412,415; each clean install) on different systems.

Any advice?

Manuel Alejandro Diaz Gonzalez · October 2021

There's an entry on the product FAQs regarding this issue: https://fanatec.com/eu-en/faq/details/id/152

Motor firmware shown as version ''0''

Please try the following software solution in order to resolve the issue:

Reset your devices by following this guide: https://forum.fanatec.com/discussion/1758/symptom-fanatec-driver-does-not-install-uninstall-correctly
Install the driver package again and update their firmware: https://fanatec.com/eu-en/driver
Perform the firmware update for the wheel base and the motor driver through the Firmware Update manager. In case you received the message “Firmware is up to date” and you are not able to proceed, please select “Manual update” located in the top right corner of the firmware manager, then proceed with the update of the firmware.

In case the procedure above does not help, please reach out to technical support for further assistance.

Tim Holthaus · October 2021

Still not working with latest driver. Followed each step.

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