CSW v2.5 violent grinding noise, is this normal?
Pressing 'Test FFB' in Control Panel: https://photos.app.goo.gl/AtyLEY3WT5ZJ8vkm9
So I originally sent these videos in to fanatec support about a month ago and was told that this is not normal behavior and to send the wheel in
I finally get a response that their technicians did several testings and came to the conclusion that the unit is working absolutely fine and they will be sending the unit back to me
I questioned whether they were able to replicate my issues in the video and then was now told that The behaviour of your wheel base when performing the FFB test is absolutely normal as well as the sounds that occur during that test. Therefore no defect was detected by our technicians.
So now I am just waiting to receive my unit back from support and hoping it works fine now but based on the response ive been getting I am expecting the worse and just want to be prepared
Also would anyone be able to show me what it looks and sounds like when they press the 'test ffb' button in the control panel for their csw 2.5 unit?