CSL DD low strengh, very soft

Hi! Yesterday my CSL DD 5nm loses part of the torque. I didnt happens while playing, I just start the computer and the base, and I feel it softer than other times.

I tried to reinstall drivers, change USB port and more things. Driver is up to date.

The wheel base works properly , just low torque.

At this moment I send a ticket to Fanatec. Anyone knows what is happening? Should I try to check PSU volts?

My wheel was ordered on October an received on December 24.

Thank you.


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