usb adapter corrupt from factory
Caige Carter
Member
in Pedals
Hello, i have gotten a usb adapter and it will not update firmware, i have tried various firmware, i have noticed that the adapter disconnects when attempting to update, the only thing that allows reconnecting, is to unplug the adapter and plug it back in. i would love to be able to use these csl elite pedals but cannot due to the adapter not working. this does not bode well for me that my very first purchase directly from fanatec is just a piece of scrap.😡
Comments
i am quite frustrated, is ther any other solution than to send it back?
Already tried a different USB port?
yes, i have done both front header ports, rear 2.0 and 3.0 ports
Hi Caige, I see that you received a response from support today, please follow their troubleshooting steps and continue to communicate with them so this can be resolved.
[Fanatec Community Manager]
After receiving an adapter with an updated driver package, I have attempted to update the firmware and change modes but have the same issue, is this really what German quality is these days?? products that are so complicated they barley/ just don't even work.
If installed on USB3 then try uninstalling software en reinstalling while connected to the USB2 connector. This made the difference for me with the CSL DD Pro base.
I could not update or change from 3.0 to 2.0 untill after installing on 2.0 USB. Same for the update of the firmware, now it works and i can change usb port without problem
Hope this helps