force feedback not working

hello i am new to sim racing. i just got podium f1 dd1 wheel and base club sport v 3 pedals. i started to play f122 how ever i am getting zero force feedback i dont understand what i need to do to get this working. secondly i am getting the low torque message after installig the torque key. i have tried everything. the only thing that will let me clear this message is to remove thesteering wheel and plug it back in then it lets me clear the warning message. however inspecting the pins on the steering wheel one of the pins is shorter than the rest of the pins is this cause for concern

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