Fanatec warranty extension
I’ve just ordered a csl DD 8nm and only went with the standard 2 year plan, can I upgrade to the 3 year extended warranty before shipping or must i cancel and re-order, I’m unable to find a modify order page,thanks in advance
Comments
The 3 year warranty extension is only valid for the DD1, not for CSL DD.
And no, once ordered you cant change anything anymore and you would need to cancel and re-order.
There is a option box that opens when ordering the csl dd to extend the warranty for 1year for 50 euros,so is that a mistake on Fanatecs website
No I don't think it's a mistake. In the US, the CSL DD is sold with a standard 1-year warranty. When I ordered mine in June of 2021, I paid an additional $50 for an extra year. My Products page shows it expires in August 2023.
The standard warranty in Europe is, I believe, 2 years. I would imagine that the same offer exists: add one extra year of coverage for 50 euros/ pounds.
I'm not sure if you can purchase the additional year once you've already taken receipt of the goods. If it's very important to you, I would probably cancel the existing order and place it again just to be sure.
That’s what I have done,cancelled and reordered,like you said €50 for extra year,not shipping till march 10th anyway
cheers
The same happened to me ...