Question for recent buyers from California
Hello fellow Californians,
I was wondering how long it took for you to receive your purchases starting from the time the order status changed to " The order has been processed."?
Are there different statuses it goes through before you receive it?
Did you ever receive a tracking number?
Thanks in advance
Paolo
Comments
Hi, the only difference I know of is that you pay sales tax in CA.
The process works like this:
#1, orders are handled by Fanatec.
#2, if all items are in stock at the same time, Fanatec sends the order to the logistics company - your email will say it was sent 'to the warehouse' but it's not a fanatec warehouse it's a 3rd party.
#3, that 3rd party warehouse will pick your items and ship them - my experience is that during the pandemic they seem to prioritize overnight and 2nd day shipping orders. I suspect during normal times, they get all orders out pretty quickly.
#4 carrier picks up your order and eventually delivers it to you.
In this process, I've gotten 2 emails:
#1 - from fanatec, letting me know the order was sent to the warehouse.
#2 - from Fedex, letting me know a shipping label was created - it has the tracking number and from there, I can see when the shipment was picked up.
I've placed 3 orders, all were for in stock items and I did 2nd day shipping on all of them - in all cases the orders arrived in 7 calendar days or less.
The most common holdup is ordering something that's not in stock, which holds the rest of your order.
awesome, thank you!