Podium Button Module Endurance Not working

My PBME isn't recognized. I have tried every driver that's been suggested. Followed what guides I could find on here. But most are old.

I have put in a support ticket but have yet to hear back. based on most of the posts here they don't reply back.

My fear is the USB-C is bad just don't know if it's at the hub or the PBME The LCD of the PBME is on but extremely faint. Barely see it's on.

I even tried the new beta drivers and the setup manager and it won't

pick it up.

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