Help with RMA

Coen MulderCoen Mulder Member
in Wheel Bases (and Racing Wheels)

Hi all,


They received my CSL Elite wheelbase and Formula V2 on monday and since then its awful quite. After receiving they should send me the new products. Hoe long would it take?

Comments

  • Joseph GossenJoseph Gossen Member, Moderator

    Monday this week? They are quite overloaded with everything going on and it's only been 2 days. Please be a bit more patient and they will contact you to let you know the status of your RMA.

  • Coen MulderCoen Mulder Member

    Still no news... ok, it is busy, but i am an payed unsatisfied customer. For a large company as Fanatec i expect more service and speed..

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