[Resolved] Help with an order.

Renato CarmoRenato Carmo Member
edited December 2021 in Forum / Site Feedback

Hi there, I'm a new customer and I placed a few orders and I see that in one of the orders will be a delay because of a pedal that I have included.

I'd like to change the pedal for another one with is more expensive but is available.

I also like that other pedal more than the other one.

The order was already charged to my card.

What should I do to change this item to my existing order?

Thank you very much and sorry if that's not in the right section.

Screenshot_1.jpg
Screenshot_2.jpg


Comments

  • Chi Kit KwokChi Kit Kwok Member

    You can only cancel the order and order again

  • Alexandros AnnivasAlexandros Annivas Member

    You need to cancel and re-order. You cannot change your order once placed and you cannot cancel it if it says processed or moved to the warehouse.


    Also you do understand that the DD Pro is coming with the CSL Pedals included in the price right?

  • Renato CarmoRenato Carmo Member

    Hello guys,

    Thank you very much for your help.

    Alexandros, yes I know that.

    But I'm afraid of not liking the CSL Pedals that come included with the DD Pro.

    That's why I'd like to get Clubsport Pedals V3 instead.

  • Renato CarmoRenato Carmo Member

    This Discussion can be closed or deleted.

    I already canceled those orders and placed the new one and it got processed and sent to the warehouse.

    Thank you all!!

Sign In or Register to comment.