Please help.

David FidockDavid Fidock Member
edited May 2020 in Steering Wheels

Hi guys,

Yesterday morning I was racing with my csl elite wheel, and the basic csl pedals. all working good.

around midday my new v3 pedals arrive,,, woohoo.

I turn off my wheel base, and disconnect from pc,

take out old pedals and connect new v3.

when I turn back on windows doesn't recognise wheel !!!

ive tried deleting and reinstalling drivers

I tried all that again without pedals

ive tried trouble shooting and fixing usb hub

tried the boot thing where you hold button for 8seconds. nothing works guys

please help.

ps im old and bad with tech so plz keep simple - im on windows 7


ps ive also tried on spare pc windows 10, and still same.

ps4 doesn't work either


thanks in advance Dave

Comments

  • David FidockDavid Fidock Member
    meh.jpg


  • Alexandros AnnivasAlexandros Annivas Member

    Hi David, have you connected the pedals on the base or the PC direct?

    I am a newbie as well.

  • David FidockDavid Fidock Member

    To the base mate

  • Psql .Psql . Member

    What steering wheel do you use? Maybe it has defaulted to Xbox mode somehow?

  • David FidockDavid Fidock Member
    edited May 2020
    meh2.jpg

    this one, I forget the name,

    and no its on red light, for pc mode.

  • Alexandros AnnivasAlexandros Annivas Member

    Try reconnecting the old pedals.

  • David FidockDavid Fidock Member
    edited May 2020

    Have done mate. Still the same.

    with and without pedals also.

    And the base on its own, no rim or pedals.

  • Alexandros AnnivasAlexandros Annivas Member
    edited May 2020

    Sorry to ask again.

    Did you try to uninstall the Fanatec driver completely. Maybe a file was left or something?

    Which drivers and updates you have installed?

    Did you also try running the Fanatec driver installer and using the Repair function

    Maybe Maurice Böschen can help you better from his experience or sent a private message to Marcel Pfister who is from the tech department but might take some time to come back (usually 1-2 days or so). 😇

  • David FidockDavid Fidock Member

    Yeh fully mate.

    Is the repair function when you hold the power button until it flashes red/blue ? If so then yes.


    also the fact I also plugged it into the windows 10 pc and still have same problem surely means it’s an error with the wheel itself ? Or base


    I’ve opened a ticket to fanatec yesterday as soon as it happened but they are taking time to reply.


    suppose to be league racing to 😡

  • Joseph GossenJoseph Gossen Member, Moderator

    The only thing you changed before it stopped working was adding V3 pedals ? Which Driver do you have installed?


    As a quick test try, without the wheel plugged into the PC, Go into the Control Panel / Devices and delete the Fanatec CSL from the list. Restart and then plug in your wheel. See if that helps.

  • David FidockDavid Fidock Member

    It always had the latest driver.

    not sure on the name sorry.

    since I had issues I installed the beta version.


    cool thanks I’ll Give that a try after work.

    I still don’t get why it would do it on 3 diff computers

  • David FidockDavid Fidock Member

    So update.

    I tried what Joseph said.

    no luck.


    only thing difference is I’ve plugged the pedals direct to pc and they work fine.


    so base must be bust?


    if I get a new base will it still not recognise ?

  • Joseph GossenJoseph Gossen Member, Moderator

    Hmm and I assume the connections are all correct on the pedals (RJ12) to the wheelbase? if so, then you'll have to wait for support to follow up.

Sign In or Register to comment.