Help needed to solve a bug
Thomas Jackermeier
Member
Several users reported a bug in our driver since very early versions.
It only occurs on a few games and not on all PCs. But we were never able to reproduce this bug so we cannot solve it. It just does not happen on our test PCs.
So we need your help to solve this driver bug in case it occurs on your PC.
Symptom: After hitting a curb and going back on the road, the shaking of the curbs does not stop until you hit another curb again
Please answer the following questions:
1. Please list the games on which the problem occurs.
Name of game
Version number of game
What mod or custom track is installed?
What track?
2. Do you have any plug-ins installed e.g. RealFeel or similar?
3. Please list all games which you played and did not show this problem
4. Please list some system info
Run the program dxdiag.exe and save the system info to a txt file. Then copy the info of your system. Only this info is relevant:
System Information
------------------
Time of this report: 7/16/2009, 12:19:38
Machine name: HOME_GAME2
Operating System: Windows Vista™ Ultimate (6.0, Build 6002) Service Pack 2 (6002.lh_sp2rtm.090410-1830)
Language: German (Regional Setting: German)
System Manufacturer: System manufacturer
System Model: System Product Name
BIOS: Phoenix - AwardBIOS v6.00PG
Processor: AMD Athlon(tm) 64 X2 Dual Core Processor 4200+ (2 CPUs), ~2.2GHz
Memory: 2046MB RAM
Page File: 2042MB used, 2289MB available
Windows Dir: C:Windows
DirectX Version: DirectX 10
DX Setup Parameters: Not found
DxDiag Version: 6.00.6001.18000 32bit Unicode
5. Test system performance. Please run the fraps tool (www.fraps.com) and tell us the framerate you have in the game in the lap when the bug occurs.
Thanks a lot to everybody posting this info here in the blog.
Please do not post anything else in this thread as our developers ned to have a look and check this information.