[Resolved] Selling a fake product that does not exist.

Alexander StångbergAlexander Stångberg Member
edited December 2022 in Legacy Products

Screw you Fanatec

Not only were you selling products that you dont even have, but on top of that you made sure to not notify the customer about this problem until AFTER the sale. Truly scummy behaviour and the excuse for this is a pointless 10% off code and a "lol sorry". Also gotta love that anniversary sale which currently has one product in stock...how about removing the rest? Nah to much effort am I right?

Comments

  • Dominic BrennanDominic Brennan Member, Administrator
    https://forum.fanatec.com/discussion/26986/selling-a-fake-product-that-does-not-exist

    Hi Alexander,

    I'm sorry that you weren't able to purchase the items that you wanted. We had limited availability of many products during the sale, and heavy traffic meant that certain orders went through the initial processing stage before the site was able to update itself to show the item(s) were already sold out.

    Your full refund has been issued, along with a 10% off code if you would like to place an order in future.


    [Fanatec Community Manager]

This discussion has been closed.