Its been two months and I feel overlooked
Sindre Vik-Solbakken
Member
I placed my order on September 8th and have been waiting for two months now. The package was shipped out but had to be returned due to incorrect information provided for non-EU packages. It seems like customers in larger non-EU countries like England and Switzerland have finally received their packages, while we in Norway are still waiting.
It hurts to see others (also in Norway) who ordered a month after me receiving their packages in as little as two weeks. I would think it would make sense to prioritize those who have been waiting longer. However, it seems like Fanatec is more concerned with satisfying customers who have ordered more recently since we are already waiting anyway. I have done everything I can to contact them but have not received a response since the original shipment over a month ago on September 22nd.
I just want my wheel...
Comments
Contact your payment provider for a refund and place a new order once succesful may be an option.
I ordered on the Fanatec website. Who would the payment provider be?
However you paid.... Paypal? Credit card?
I would order from someone else who actually values their customers than doing another order here