Stop using UPS !!!!

Jean-Charles HuillierJean-Charles Huillier Member
in General Discussion / News and Announcements

Hello all,

I ordered some parts in November.

I got told that shipping was delayed until early january.

Shipment was done around this date, UPS was supposed to deliver, I NEVER had a mail, a call, a notice in the mailbox, NOTHING, NADA, NICHTS....

They say they came 2 times to my house to deliver and then they returned the parcel wiithout ANY contact with me.

I emailed them and they told me that they did not have to notify me and basically they didn't give a shit about my problem because their customer is Fanatec and not me.

So apparently Fanatec has received my parcel back on 12/01, since then I have ZERO news from fanatec, I emailed customer support but got no reply.

Bottom line is that I ordered on 23/11, more than 2 months ago and I have nothing all this because UPS are useless idiots.

So what do we do now ?

I think EVERYONE here would be willing to pay 5 euros more for every purchase and have a PROPER delivery service and not these A-HOLES of UPS.

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