US DD+ order now ready to ship, how about the preordered customer?
![Chi Kit BSFNYFWN](https://forum.fanatec.com/applications/dashboard/design/images/defaulticon.png)
Now it is ready to ship at US site, however, preorder at Jan 24 need to wait till 28 Feb but not ready to ship? @Fanatec what is FIFO? Should you ship all preordered first? It is a non sense arrangement and policy and make ppl not to preorder any product again. If I have not used the 10% voucher, I must cancel the order and reorder again😡
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I've been waiting since mid-october, if you order today I am certain you will get it before I will
take your order number and use it as a reference number with the shipper, i found mine it was shipped on the 10th and coming in tomorrow
Your order date? And Your status is handovered to warehouse?
Here's a little more detail on how to track your order with just your FANATEC reference order number. Go here: https://www.fedex.com/en-us/tracking.html
Click the "Track by Reference". After you enter your reference number in the first field, enter as much requested subsequent information as possible. In my case I entered "country" then my "ZIP". From there, FEDEX was able to track my package. Fore reference, I had placed my DD Plus order in mid-October. It's arriving tomorrow. =)
I'm not excusing FANATEC, but I do understand their current plight. Their warehouse logistics and ERP systems are not syncing in real time. Sadly, that is not a quick fix depending on what systems they've partnered with.
have tried month ago. no information show except a graphic showing on the way. Same as today check.