Cant submit a ticket via website.

I'm trying to submit a ticket for my dd2, but when i click submit it always say Please enter a message and a subject when obviously i've put both. Is it a joke or what.

Comments

  • if you have attached any media try removing it and sending via a link if poss, i believe some people were having the same issue a while back

  • yes the photo were the problem, i rresolved the day later, somehow if you drop it inside the space it bugs out and give that message. i had to select it manually from the folder. ty anyway.

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