dd+ extreme lifeless

Francis GsellFrancis Gsell Member
in Wheel Bases (and Racing Wheels)

I have a problem with the DD+ base that I bought on 22/05. Unfortunately, after only 3 minutes of use, the product failed. I tried to restart my base, but pressing the ON/OFF button has no effect. The wheel is connected with a few lights on, but the base is lifeless. I wrote to Fanatec support and sent a video last Thursday, but I still haven't received a response. For a new product, this is surprising.

Comments

  • Ange LesageAnge Lesage Member

    same problem as you and you will have to wait 3 weeks to get an rma response and send the base back to fanatec

  • Chris StopayChris Stopay Member

    I have the same problem. I goes into setting mode but nothing happens/changes. I have requested (several times)a new unit and or credit. no response!!!

  • Rich EvansRich Evans Member

    Did you figure this out?

    I just tried to turn on my CS DD to find it dead, with no power LED on the base button, but the wheel LCD showing the white Fanatec F.

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