Will I ever get a response

Yann Herchenroder · September 13

Hi

i returned a DD1 for Warranty repair /RMA and after an email weeks later asking how the repair was coming along

Received an email back stating that they had received wheelbase and was in the long line of repairs and would be notified on return

With no notification the wheel base turns up at my door not repaired

The box hadn’t even been opened

I have sent countless emails to Fanatec asking why nothing had been done with absolutely no response

Not only the repair wasn’t even looked at but I also had to pay for the parcel shipping to get repaired

can you please advise what I need to do next

Kind Regards Yann

Allan Lehtla · September 13

perhaps its time to start think alternative repair methods, i think they give you clear tip what is happening in Endor AG

Matthew Harmston · September 14

Yeah same boat here, they're most likely never fixing your stuff they're liars.

Allan Lehtla · September 14

maybe now stuff starts finally moving, not bothered yesterday look everything but seems Corsair buy the fanatec out

Yann Herchenroder · September 25

I’m still waiting

Allan Lehtla · September 27

some other users seems experience same issue, like you had

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