Is there anybody out there??

Dan LocurcioDan Locurcio Member
in General Discussion / News and Announcements

I requested a return for a product (shifter) on Sunday and still have heard nothing. I realize this is a transition period for Fanatec but this is a little ridiculous!

Comments

  • FANATEC CUSTOMER SUPPORTFANATEC CUSTOMER SUPPORT Member, Administrator

    Dear Dan,

    We would like to sincerely apologize for the long wait in processing your submitted ticket.

    I have already forwarded your ticket to a tech support agent, and you should receive a response within the next 24 hours.

    I would also ask you to check your spam folder, as sometimes emails like this get lost in there.

    Thank you for your patience and have a wonderful day.

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