Can't find iRacing game key after order has been delivered
Iustin Ionescu
Member
in Off Topic
Hello. My order including the iRacing 3 months voucher has been delivered on 24 december. However, when i go to "My Games" i can see the iRacing game BUT under "game key" i cant see the code for the game. Any solutions? I already contacted fanatec customer support (i am waiting for a response) but i was wondering if anyone else had the same problem and know how to fix it.
Comments
Hello! Thanks for reaching out, and we’re sorry to hear about the issue with your iRacing voucher. It’s great that you’ve already contacted our support team, they’ll be able to assist you further. In the meantime, sometimes the key can take a little time to appear after delivery, so please double-check your account and give it a moment. We appreciate your patience, and we’re confident our team will get you sorted quickly! Best, your Fanatec team.
Hello, I have the same problem. In my games, there is "Date 17 Dec 2024 16:10:00 iRacing voucher - 3 month subscription (only valid for new memberships)", but the "Game Key" is not displayed.
I have also registered the serial number of the bundled product.
I have also contacted the support center.
It is still the same today (26 december2024).