any idea what I can do to resolve this?
Hello, I received my GT DD Pro about 3 weeks ago and I have a couple of issues with it. Yes I have updated the firmware and calibrated on the PC.
- Wheel disconnects from games about once every hour or so. I have seen the video on loosening collar and pushing shaft in and making sure collar is in the correct position. Mine did not need to be pushed in but went through the process anyway with no change to the problem.
- My wheel will not stay centered while driving. The wheel when not in use sits centered, as soon as there is force applied to the wheel from ANY game, the wheel tilts to the left almost at 11:00. I have to fight the wheel to drive in every single game. Using the in-game calibrations will not help.
I noticed when looking at other peoples DD Pro's the collar when aligned correctly over the slot on the shaft should sit with the flat side perfectly vertical on the right side. Mine does not, it sits tilted downward quite a bit. I am thinking this is why the base feels it needs to shift the wheel counter clockwise.
Can anyone suggest a resolution at all? I have placed a support request but haven't heard back as of yet.
This is the second time I have had to post this as the one I posted yesterday stated it would be reviewed before being posted. Why on earth would this be rejected?