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Refund inquiry
by Andres Cardenas ·In conclusion i cancelled the order. -
Fanatec Driver 457 Release Candidate for CSL, ClubSport and Podium (all wheels)
by Vidar Andersen ·I have a few issues.. I ordered the Podium Porsche gt3 wheel with some other things. Ordered 2 bases. The gt dd pro and dd+. Later cancelled the dd+ and went for the dd Extreme. -
VAT and import costs
by Bruce Johnson ·Obviously the exchange rate changes so the price you pay will. As an example I have seen people complaining that when they have cancelled orders they have received back less than they paid. This is be -
Housekeeping Update 2
by grimo ·and my order 1961864 was no even being processed because one out of three of the items in the order are on pre order. I have cancelled this and asked for a refund with no response... -
Your company's service left me speechless
by Sander D ·I cancelled an order and even that took 10 business days for refunding. -
does fanatec give compensation
by darren shepsman ·They offered a 10/20% discount voucher on their next order for cancelled BF orders. And possibly in some instances in the past. Thats it -
Endor (Fanatec) share price is under 1 € ?
by Bart van Deventer ·Looks pretty bad, I cancelled my BF order a few weeks back given a combination of how long I'd been waiting, lack of replies to enquiries, people posting about shipping troubles, RMA issues etc and th -
Housekeeping update
by Bruno Sardinha ·i cancelled on april 10th and received the money on my bank account on april 14th. when i got the money back i did a new order again and the day after i received the invoice, since then my order got s -
Where is my order?
by Connor Wilson ·I cancelled my order and ordered a Simucube 2 Sport, Simagic GT NEO, and Heusinkveld Spring Black pedals. Order for all 3 was placed this past weekend 4/13. All 3 orders have been shipped as of today -
Fanatec updates the order status on the website?
by Connor Wilson ·Customer Service won't answer you for another month, you'll be in the dark the ENTIRE time. I cancelled my order (took 4 days to reflect on their orders page) -
Does Fanatec Customer Service Exist?
by Connor Wilson ·Updates - Order now shows as cancelled... 3 days after cancelling the order. Still not a peep from Fanatec Support, not a confirmation for cancellation or anything. -
Cancelled Order... Still shows in progress???
by Connor Wilson ·They finally cancelled my order! Shows as "Order Has Been Cancelled" on my "orders" page. -
Cancelled Order... Still shows in progress???
by Steven Angga ·I cancelled 1 order on Monday 8th of April, and got cancellation confirmation email the same day, however to this day I haven't received the refund. Really hope I will get the refund asap.. -
Does Fanatec Customer Service Exist?
by Kobe Powell ·For me it took like 2-3 business days but I still have never received and email saying it’s cancelled just randomly got the money back one morning so be checking with your bank hope this helps -
Cancelled Order... Still shows in progress???
by Steven Angga ·How long has it been since you cancelled the order? I just cancelled mine a few hours ago, it also says in progress but now with red box on the left side of it -
Cancelled Order... Still shows in progress???
by Connor Wilson ·Do they have their heads so far up their asses that they're not even cancelling orders??? -
Does Fanatec Customer Service Exist?
by Connor Wilson ·I've now cancelled my order, well, attempted to. Still says in progress on their website. Contacted support to get them to cancel it for real and get me my money back. But at this rate, my order will -
Just cancel orders
by Robert Swinkels ·BTW I finally got a (friendly ) personal response from Fanatec yesterday, to my request for cancellation. I never got a personal response to requests for information about my order. They forwarded my -
Black Friday Orders | Shipping Update 3
by Robert Swinkels ·BTW I finally got a (friendly ) personal response from Fanatec yesterday, to my request for cancellation. I never got a personal response to requests for information about my order. They forwarded my -
Label created but nothing since for a week...
by Lee Saunders ·I placed my order March 25th & still shows as handover to warehouse - no tracking label yet - e-mails sent but I only get automated response - all items were (& still are) showing in