Fault remedied, Fanatec Rocks.
Since getting the F1 2018 rim I have neglected using the Porsche 918 RSR rim. However, I recently started using it more and discovered that the Analog Joystick wasn't working. Initially I thought it might have been to do with beta drivers or maybe usb sockets ( I have made some changes). None of the above seemd to solve the problem so instead of complaining on the forum I went to Fanatec chat and sent a screen grab of the properties page which indicated the problem i.e. both axis were part operated all the time. Within a few minutes the person at the other end of the chat told me to send it back and organised an RMA for me. I tracked the wheel and 24 hrs after Fanatec received it I received an email from UPS telling me I had incoming. Today I got the wheel back and all is well. Not only that the wheel has a new serial number. All companies can have problems, it is how they deal with them that I look for. I cannot fault Fanatec on how they have dealt with my problem especially as my wheel had just gone out of warranty while I was messing with drivers and usb ports.
Well done Fanatec.