Severe lack of customer support making me question my purchase.
A few days ago, I ordered the CSL Elite Starter Bundle. Immediately after the order I noticed the Wheel said for XBOX One, so I canceled the order, and then sent in a ticket to confirm the wheel itself was compatible for both the PS4 and XBOX. It is sitting on "needs clarification" for order status. I have yet to hear anything back, or even get confirmation my ticket was received. That very same bundle is now not even available on the site, so if I had to redo the bundle the price would be over $600 as opposed to the $478 when I ordered, which isn't happening. I cannot get a hold of ANYBODY to work through what should be a 30 second fix. All I want to do is confirm everything I purchased will work with my PS4, and have the order completed. There is no number to call, the live support feature is no where to be found. Is this what to expect for customer support from Fanatec?