Order No.1109194 cancelled but no money!


cancelled order 1109194 but the money didnt go back to my visa!

when can i expect it to go back!


  • Hi OMJ,

    Usually the cancellation is processed the next working day and takes about 2-3 days to get credited back on your card. (this is from info other memebers provided in this forum)

    Moreover it would be helpful for any Fantec staff in here, to sign in with your name which is going to make it easier for them to trace the request or if any email has been exchanged.

  • Dominic BrennanDominic Brennan Member, Administrator

    Alexandros is correct, that is the normal time scale, but occasionally it can be slightly longer.

    The name is not that important however, we can still trace the account :)

    [Fanatec Community Manager]

  • OMJOMJ Member

    yeah i know u can trace my acc i proivded the order no. it doesn't matter the name

    i just want my money asap

  • guys please help me i cancel my order and i pay from paypal by creditcard the money will go to card or balance i want it in balance help me

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