US website down

US fanatec website appears to be having server issues.

Most pages only display the header.


  • Dominic BrennanDominic Brennan Member, Administrator

    Hi Jack,

    It appears to be working here. Perhaps it was a very brief issue caused by high traffic, or it is a browser cache or connection issue on your side.

    [Fanatec Community Manager]

  • Ben PerezBen Perez Member
    edited July 2020

    I can confirm, US website is totally down. I can click on product headings, but if I click on any items or my account info I get a blank screen. Website is busted on both Phone and PC.

  • I can confirm this as well, nothing loading for me.

  • Totally down when trying to login.

    Also made an order on June 28, payment complete but no confirmation just errors... It's not a 5$ equipment.

    Support is in-existent, I would expect better support for such price range. I am very disappointed, I think after my purchase is either canceled (refunded) or complete (either way works for me) I will not order any more. What if my stuff is just DOA (dead on arrival) will it take 6 month for support to reply.

    Just unacceptable.

  • Usually support replies faster.

    Also there members here that are helping and trying to help users configurate or fix it.

  • Website Is down

  • I can still browse the site but can't login on my account page.

    After pressing the login button, the page just goes blank.

  • edited July 2020

    I was looking forward to playing F1 tonight, but yeah site is still down in the US. Can't get into any account related pages, only the FAQ page and main landing page are working.

  • I concur. The website is down... still. Hello? Fanatec, get on it! You are dropping the ball! Very disappointing.

  • Dominic BrennanDominic Brennan Member, Administrator

    Hi Greg,

    We've been investigating this and there has been no indication of an issue with the site. The issue may have been network related.

    [Fanatec Community Manager]

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