May I ask what status your orders were? Mine still says "The order is in process". No idea if they even got my payment. Ordering from these people is a very confusing experience.
Awesome that they are shipping. I had to cancel my BF order so I could get my wheel base early. Re-ordered Porsche on the 10th. Probably further back down the list unfortunately. Overnight shipping will hopefully get it here before Monday, but was hoping to have it for my family christmas party on Sunday so everyone could try it out.
Nope, only the ones with the Podium hub, the two with Xbox hub disappeared and I can't seem to find the separate PBME module as an option anywhere as well.
When I try to click on the PBME in "My Products" it doesn't have a link anymorel. All the other products do.
Still not had any emails from the delivery company. If they didn’t pick it up yesterday, and it’s not an upgraded service from what I paid for, I don’t think I’ll get it in time. I’ve got EVERYTHING crossed. 🤞
From my experience it could go either way, maybe you ordered when there was still supply or maybe they were just out of stock when you ordered.
If you really want to cancel I’d wait until early next week and see what happens first. I was able to cancel my order the whole pre-order period. Never did though.
Logistics services are extremely busy at this time of year, and unfortunately your order shipping date has been pushed back due to a warehouse supply issue.
The shipment will be January 3rd at the latest.
We know how excited you are about the new hardware, and this isn't the news that you wanted to hear. It is disappointing for us too, and we sincerely apologise for the delay. Therefore we want to offer you this exclusive 10% discount code for your next order, valid for one year. Please be aware that a cash payment of the voucher is not possible.
Code: .
Note: this code will be active from February 1st 2020 to February 1st 2021.
We wish you and your family a Merry Christmas and a Happy New Year!
Comments
What I am doing is taking a picture of it and putting it under the tree as gift....problem solved! Not the end of the world
That's the spirit! :)
Got my shipping email. Fingers crossed for a speedy delivery.
Got mine too. Hopefully get UPS confirmation soon
Ah, just noticed, early shipping! :)
Should be delivered on Monday then in my case.
May I ask what status your orders were? Mine still says "The order is in process". No idea if they even got my payment. Ordering from these people is a very confusing experience.
It said "The order is in process" before, now it says "The order has been processed".
Thank you! I guess I'll just patiently
press f5 on my orderlistawait my mail. :-)I've received an email that says the order was shipped...😋
Shipped... just waiting on the UPS email now to see when it should arrive!
Awesome that they are shipping. I had to cancel my BF order so I could get my wheel base early. Re-ordered Porsche on the 10th. Probably further back down the list unfortunately. Overnight shipping will hopefully get it here before Monday, but was hoping to have it for my family christmas party on Sunday so everyone could try it out.
Anyone had the UPS delivery email yet? Still waiting on mine 😩
Nop no email for me here, I guess will get it on monday here in Germany 🤔
FedEx and 12/24
I see the GT3 Xbox wheel and the PBME have disappeared from the order pages.
The Porsche wheels with the PBME are still there, but with a preorder date of February 21st...
Nope, only the ones with the Podium hub, the two with Xbox hub disappeared and I can't seem to find the separate PBME module as an option anywhere as well.
When I try to click on the PBME in "My Products" it doesn't have a link anymorel. All the other products do.
Ah ok, I misunderstood. Sorry. 😅
Probably updating the website.
I ordered my wheel yesterday when it said "available Dec 21st", ready for pre-order. Now it says available Feb 21 in the shop !!! 😡
Does it mean that my order will be processed in February but my money was taken already? If yes I will be happy to cancel my order again.
Still not had any emails from the delivery company. If they didn’t pick it up yesterday, and it’s not an upgraded service from what I paid for, I don’t think I’ll get it in time. I’ve got EVERYTHING crossed. 🤞
From my experience it could go either way, maybe you ordered when there was still supply or maybe they were just out of stock when you ordered.
If you really want to cancel I’d wait until early next week and see what happens first. I was able to cancel my order the whole pre-order period. Never did though.
Still waiting for the UPS label as well.
i had this issue, it was reported immediately and solved thru the sales team.
However, i have recieved my shipping confirmation and it states i don't have to wait for Santa anymore,
I have to wait till the 26th and he's back at the north pole.
🤦♂️🤦♂️🤦♂️🤦♂️
Got a notification from UPS, delivery 24th to the UK, fingers remain crossed.
Lucky you! Hopefully I'll get my trackingnr today too. The day is not over yet! * crosses fingers, legs, arms, toes, etc.. *
Nothing from UPS yet.
24th for me too in the UK :D
Dear valued customer,
Logistics services are extremely busy at this time of year, and unfortunately your order shipping date has been pushed back due to a warehouse supply issue.
The shipment will be January 3rd at the latest.
We know how excited you are about the new hardware, and this isn't the news that you wanted to hear. It is disappointing for us too, and we sincerely apologise for the delay. Therefore we want to offer you this exclusive 10% discount code for your next order, valid for one year. Please be aware that a cash payment of the voucher is not possible.
Code: .
Note: this code will be active from February 1st 2020 to February 1st 2021.
We wish you and your family a Merry Christmas and a Happy New Year!
Kind regards,
Team Fanatec
Super.
I've received same mail 🙄
Now, I'm trying to cancel the order...
Still haven’t received that email, my order status still says available dec 16. I’d like to know one way or another.
When did you guys order the wheel? Mine was 12/10